Technology Corporate Profile

E2M: A Market Leading Provider of Value Added Services

Service Provider, Software Developer, Content Integrator

Ever since its founding in Lebanon in 2005 as a privately held company, E2M has proven to be a market leader in providing value added services and related platforms for the wireless world of mobile telephony entertainment. With representative offices in Dubai and Iraq, E2M is headquartered in Beirut, Lebanon, where its state-of-the-art technical facility and full-time support staff are on the alert to ensure your needs are always met.

WHO WE ARE: COMPANY OVERVIEW

A VAS industry specialist from A-Z, E2M is a service provider (providing value added services directly to end users), software developer (developing the cutting-edge systems that make VAS provision possible), and content integrator (incorporating software solutions into the utility company’s systems).

A Customer Needs and Expectations Expert
E2M’s mission is to address customer needs and expectations through the implementation of various value added services designed to enhance profitability and productivity. E2M is continually working to identify and create new tools that add value to the existing offerings and to achieve faster introduction of new services. E2M provides mobile subscribers with all types of telecom value added application services through a full range of applicable service platforms.

Among E2M’s full spectrum of wireless VAS Services are ring-tones, picture downloads, community and entertainment services, and services encompassing other special interest areas to mobile phone users region-wide. Our customers can select from a wide variety of content options to suit their individual needs and take full advantage of the latest interactive mobile entertainment solutions.

Robust, Flexible, Open, Cost-Effective Solutions
E2M is committed to providing robust, flexible, open, and cost-effective telecom value added services in the shortest time frame. Our team designs VAS, builds components, and integrates and sustains the required infrastructure to deliver these services. With E2M, subscribers benefit from fully enjoying multi-faceted wireless technology especially designed to enrich their lives while service providers benefit from E2M technology systems that empower them to offer their own clients the full gamut of VAS services.

WHAT WE CAN OFFER YOU: PRODUCT OVERVIEW

E2M’s wide service and product range covers a variety of sectors and includes IVR platforms, SMS & MMS services, Interactive TV services, and E-voucher services (which allow customers to purchase prepaid air time without the need for a scratch card). E2M also provides applications such as statistics interfaces; WAP gateways; editing and revision tools; TV competitions and games; content management; and filtration tools.

The top three software solutions now available from E2M – designed and developed by E2M engineers – are:

1- Vortech: An All-In-One Interactive Media Solution
Vortech was developed by E2M to meet rising demand for interactivity-enabled broadcast provision. Vortech integrates, in one neat package, many components often supplied separately to broadcast companies. Responding to television stations’ contemporary need for interactive broadcast, Vortech gives your station the competitive edge. It consists of two main modules, one that secures optimal data collection and manipulation, and another that enables real-time broadcast graphics. Both allow ease-of-use and customizable control. Vortech’s wide programming capability and end user involvement potential retain and expand your existing customer base.

Vortech is…

• Solid, secure, and widely used: Vortech is already in wide use as the reliable solution of choice for major television stations. It utilizes the industry-recognized INCA (Interactive Commerce Accelerator) platform.
• Commercially competitive, compatible, and user-friendly: Vortech matches and exceeds its global market counterparts. It is user-friendly and compatible with existing systems, ensuring smooth operation and seamless integration.
• A solution that multiplies broadcast media capabilities: Vortech provides broadcast media companies with enormous capabilities for generating dynamic graphic designs.
• A solution with a powerful broadcast command center: Vortech’s inherent layout design client and its control client combine to create a broadcast command center for creating various program and interactive media genres.
• A solution that puts broadcast diversity at your fingertips: Vortech’s data management system enables you to create any desired version of interactive simulcast.
• A viewer magnet that’s easy to program: Vortech creates a wide array of graphical signatures that become channel trademarks and that attract viewer interaction.
• A solution that adapts to you: Vortech aligns itself with your company’s visual interface, strengthening your corporate image and identity.

2- The Broadcast VAS Solution: Value Added Equals Added Interest
Value Added Services – any additional quality or characteristic applied to a service to offer consumers greater value – are not only appreciated but also expected by today’s demanding public. Such supplemental services make it possible for broadcast companies to offer their clientele a quality-enriched experience via multiple new avenues. It is in response to its potential as a broadcast company asset that E2M’s Broadcast Value Added Service Solution was developed. BVAS is the perfect answer to the question of how to balance your company’s creative values and financial goals with client needs and preferences. It is a standalone solution that renders the average TV viewing/radio listening experience enhanced and interactive. VAS offers key benefits to broadcast companies, such as consolidating the public-station relation.

BVAS has three major applications…

• An Interactive Solution that enables on-air chatting: The Interactive Solution provides customers with avenues to communicate with others via SMS, on-air. With this solution, you can expand your programming range; increase consumer loyalty through interactivity; generate program statistics at any time; and easily evaluate the success of every service.
• Participation Programs that let your public influence the results: Result-oriented programs – by inviting the public to select from options discussed during a game or show or to bring about conclusion to a competition – empower your clientele, recognizing their input value. Create opinion-rated programs; easily assess the program’s success and public interest level; and benefit from new avenues created for repeat listening/viewing through SMS voting.
• Subscription Media that get your clients ‘addicted’ to your services: By cultivating a loyal clientele subscribed to a particular service, the Subscription Media Solution creates a regular source of ‘addiction-based’ revenue. This solution is unique in that it creates avenues for consumer services which require subscription, thus ensuring continuous customer loyalty.

3- M-Gate: The Indispensable Operator-Grade VAS Company Companion
An SMS platform that is secure, dependable, and high-capacity is indispensable for VAS companies. Recognizing this need, E2M developed and designed M-Gate – an innovative, user-friendly, carrier-grade messaging gateway. Through M-Gate, a wireless Web-based software solution, all services can be programmed remotely. A single software solution, M-Gate offers interactive SMS Push/Pull services (ring-tones, logos, wallpaper, SMS games, chatting, and any type of voting activity) and subscription-based Push Services with proven customer retention capability (horoscopes, breaking news, stock/foreign exchange rates, sports match results, test results, billing limit information, and reminders). M-Gate performs four main functions: SMS management, application management, service management, and client-centered management.

M-Gate’s major assets include…

• Stability and scalability: M-Gate is designed for interruption-free, high performance, heavy-duty operation.
• Confidentiality and security: Data confidentiality is secure via information security management modules. M-Gate enables only authorized users to access the information pertaining to their assigned duties.
• Compatibility and affordability: M-Gate integrates seamlessly with existing networks, requiring minimal installation time and training and a minimum number of administrators. With its potential for creating an infinite number of quality new programs and its fair pricing, M-Gate offers great value for money.